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Why Fly with Us?
Commitment to Safety
Cost of Flying Lessons
Our NEW Airplanes
Finance your Flying
Our Flying Facilities
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On a very cold winter
day, when one of our pilots was having a hard time getting the
engine started...
"Hey Dave. Just wanted to say thanks
for the help this morning. I will remember....NO PRIME from now
on. I really just assumed with the preheat and all it would need
it. Anyways thanks again. You really run a nice operation there,
I really like the freedom and how laid back it is, not like some
locked down flight school.... See you soon. Dylan"
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An email received from the father of one of our
foreign commerical student pilots after having passed an FAA flight
check...
"Hi, Dear David I would like to
thanks you for your efforts you put to train Akshay. I am obliged.
SK"
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After a client issued a refund of a birthday present
that was cancelled due to less than perfect weather...
"David, Thank you so much for your
cooperation in this matter. (That was fast) I highly appreciate
your help. We will be out of the country for a few months but
I will contact you as soon as we come back. Have a nice day and
thank you very much again. We'll keep in touch. Roxana"
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When there was some confusion about how much of
a refund was due on a Learn To Fly Gift Certificate that was purchase
over 1 year prior...
"Sorry about that. I have no idea
where I got 236 from. You are absolutely right. It was 200. Thanks
for sending the check so quickly!"
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An example of how our willingness to issues quick
refunds for any reason...
"David, I am sorry but I am going
to need a refund for the gift certificate. I thought it was going
to make a great unique gift but instead scared the living day
lights out of my father. So he definitely does not want to do
it and I can't give it to anyone else.
Thanks Ariel"
... After receiving a prompt refund...
"David, Thank you again, and sorry for any inconvenience.
I will definitely keep my mind open for future gifts. Thanks Ariel
! "
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A cleint wanted to downgrade a Gift Lesson from
our Starter Package to our Extended Introductory Flying Lesson...
"Hi David, thanks for the honesty
with the fast refund /payment. Jeff will
be very excited when he gets the lesson we will see you sometime
after June
8th That is our 17th Anniversary, so I thank you in advance for
doing what
you do best. Fly safe. see you in later June. Thanks, Diane! "
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